Defective or malfunctioning PaperShoot Products bought through retail channels are covered for 6
months from the purchase date.
*Please note that the warranty is only valid with the original purchase receipt.
If you’ve received a faulty or incorrect product, please contact our Customer Service team within 7 days for assistance at +886-2761-8068, Monday-Friday, 10:00-17:00 UTC+8.
*Please note that we are unable to accept any returns of personalized products, unless the item is faulty.
The situations below are not covered by the Return Policy and should be taken into consideration
when placing an order:
- Color variation on a customized case.
- Subtle cracks and natural bendings on a wooden case.