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Return Policy

  • Your Papershoot Camera purchased through retail channel will have a warranty period of 6 months, start from the day you purchased the item.
  • Please note that the warranty period only applies and is only valid with a store stamp.

Exchange/ Return Conditions
If any purchases made on our website happen to be faulty or incorrect, please contact our Customer Service Team within 7 days after you receive your order. We will deal with your case as soon as possible.Once you receive your order, please note that we are not able to accept any returns of personalised products, unless the item is faulty.

Situations listed below aren’t define as faulty and aren’t apply to the Exchange/ Return policy:

  1. Customized outer casing. Only if the customized item show apparent faulty, false delivery of printing, color difference or inadequate resolution can it be define as faulty.
  2. Wooden designed outer casing. Ray curving and wooden design outer casings possess subtle cracks or bendings due to their nature.

Please take the above situations listed into consideration in the process of placing an order.